Chat Bots
Chatbots are some of the most exciting new tools in the customer experience (CX) environment.
With bots and chatbots, businesses can automate the process of answering repetitive questions for their customers, speeding up the resolution time for clients, and reducing the pressure on agents.
However, bots and chatbots are still relatively new concepts in the modern marketplace. We’re still discovering what this kind of technology can do, and how it works to transform the CX space.
If you want to find out more call 0333 880 3279 or email talktome@easymarketing.co.uk
